Privacy
Privacy for public inquiries and shared-fleet product use.
Crew Keys processes information needed to operate the public website, respond to inquiries, authenticate users, and maintain organization-scoped fleet records. Organizations remain responsible for deciding what operational information they enter and who inside their workspace should have access.
Public website and inquiries
When you submit the Crew Keys contact form, the site can store the information you choose to provide, including your name, work email, organization, phone number, message, and basic acquisition context such as the page or campaign that led to the inquiry.
Contact information is used to respond to the inquiry, understand product interest, and maintain the related business communication.
Website analytics
In production, Google Analytics is used on public marketing pages when a measurement ID is configured so Crew Keys can understand traffic, acquisition, engagement, and product interest. Analytics can include page views, referral or campaign context, and product-interest events.
The public site also records first-party acquisition and product analytics used to understand how visitors move through the site and which workflows lead to registration or contact activity.
Product accounts and fleet records
The Crew Keys application stores information needed to authenticate users and operate an organization workspace. Depending on the features used, this can include member identity and access information, vehicles, checkout and return records, inspections, faults, mileage, maintenance activity, imports, administrative changes, and audit history.
Operational data is organization-scoped and is used to provide the shared-fleet workflows selected by that organization.
How information is used
Information is processed to operate Crew Keys, authenticate users, maintain vehicle accountability records, provide requested support, improve the product, protect the service, investigate errors or suspected misuse, and understand public-site acquisition and product usage.
Crew Keys is designed around operational fleet accountability. Organizations should avoid placing unrelated sensitive personal information in free-text fields when it is not needed for that purpose.
Service providers
Crew Keys relies on infrastructure and service providers for functions such as application hosting, managed databases, email delivery, and website analytics. Those providers may process information as necessary to provide their services to Crew Keys.
Customer and inquiry information is not intended to be published publicly simply because it is stored in Crew Keys. Public usage totals, when shown, are aggregate counts rather than organization, vehicle, or driver-level records.
Access, exports, and retention
Authorized organization administrators control membership and operational access within their workspace. Crew Keys also provides authorized export and reporting functions so operational information is not limited to a single application screen.
Retention can differ by data type and customer requirements. Operational history may remain after a member or vehicle is deactivated so the organization does not lose the accountability record tied to past activity.
Security and privacy questions
Crew Keys uses scoped access controls, protected credential handling, HTTPS in production, and application audit history as described on the Security page. No internet service can promise absolute security, so suspected unauthorized access or privacy concerns should be reported through the Crew Keys contact page.
Do not send passwords, PINs, authentication secrets, classified information, medical information, or other unrelated highly sensitive data through the public contact form.
Questions?
Talk with Crew Keys about your deployment.
Use the contact form for product, security, implementation, or procurement questions.
Contact Crew Keys